British Airways canceled all flights from London’s Heathrow and Gatwick airports on Saturday as a global IT failure upended the travel plans of tens of thousands of people on a busy U.K. holiday weekend.
The airline said it was suffering a “major IT systems failure” around the world. It didn’t say what was causing the problem but said there was no evidence of a cyberattack.
BA operates hundreds of flights from the two London airports on a typical day — and both are major hubs for worldwide travel.
Several hours after problems began cropping up Saturday morning, BA suspended flights up to 6 p.m. (1700GMT) because the two airports had become severely congested. The airline later scrapped flights from Heathrow and Gatwick for the rest of the day.
Passengers at Heathrow reported long lines at check-in counters and the failure of the airline’s website and its mobile app. BA said the crash also affected call…
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